Timezone changes using other browser other than chrome

  • sabsalon2017
    Asked on June 11, 2021 at 2:57 AM

    Hello! The appointment schedule using chrome is ok however when the clients are using other browser, the timezone changes. Any idea what I can do to make the timezone uniform regardless of what browser they'll use? Thanks!

  • Billy JotForm Support
    Replied on June 11, 2021 at 7:32 AM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    It could be because of Auto-detect Attendee's Time Zone. As the name implies, the timezone will follow the one who is viewing the form. To disable it, click on Properties -> Advanced -> Scroll down until you see the option. Let us know if the timezone still changes.

    1623410266 60c3465ac76a8  Screenshot 10

    We'll be waiting for your response.