Cannot cancel never booked

  • Oliver Dixon
    Asked on June 11, 2021 at 3:23 AM
    Hello I used this software once and now it’s randomly booking me into this place again. There’s no cancel button.. extremely poor software.
    Jotform Thread 3154731 Screenshot
  • Jed_C
    Replied on June 11, 2021 at 7:21 AM

    You can delete the submission related to that appointment from your form submission page - https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data 

    This will reinstate the appointment slot on the field.

    Let us know if this helps.

  • Oliver Dixon
    Replied on June 11, 2021 at 7:33 AM
    I don’t have access to this stuff? I’m a customer of the place. I have no way to cancel the appointment that I never made...
    ...
  • Jed_C
    Replied on June 11, 2021 at 8:33 AM

    Jotform is an online form builder. Please contact the owner of the form directly so they can assist you with your concern.