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error during registrationAsked by Victor Esteban on January 10, 2014 at 03:32 AM
I am using jotform for an event registration form and one of the person that try to register got the following error after submitting:
Form ID did not match. Form ID: Form Name: 40072370975354
Where was the problem? The rest of the people registered successfully.
Thank you for your help.
Can you provide the URL of the form where you have the registration form? So that we can look at the form?
I checked and tested the form 40072370975354 and it is working fine. It could be a problem on the form on your page. Can you try deleting the form code from your page and re-adding it?
When I submit the form I get successful thank you message:
Thank You test test!
Your registration has been received successfully.
Yes, indeed the form is working fine now.
I think the problem had to do with a telephone number field, but I deleted because I don't need it anymore.
Thank you for your answer.