- Victor EstebanAsked on January 10, 2014 at 03:32 AM
I am using jotform for an event registration form and one of the person that try to register got the following error after submitting:
Form ID did not match. Form ID: Form Name: 40072370975354
Where was the problem? The rest of the people registered successfully.
Thank you for your help.
- JotForm FounderaytekinAnswered on January 10, 2014 at 08:54 AM
Can you provide the URL of the form where you have the registration form? So that we can look at the form?
I checked and tested the form 40072370975354 and it is working fine. It could be a problem on the form on your page. Can you try deleting the form code from your page and re-adding it?
When I submit the form I get successful thank you message:
Thank You test test!
Your registration has been received successfully.
- vicesburAnswered on January 10, 2014 at 09:01 AM
Yes, indeed the form is working fine now.
I think the problem had to do with a telephone number field, but I deleted because I don't need it anymore.
Thank you for your answer.