What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why doesn't the purchased jotform application have any updates?

    Asked by Jay  on January 10, 2014 at 06:37 AM

    Hi Guys,

    We have purchased jotform from you at: http://www.interlogy.com/products/jotform/ about 2 years ago but have never had an update to the application.

    It looks like the main 'public' jotform has had multiple updates, features and more added but customers who actually purchase the script don't get anything...? Isn't that a little unfair?

    Please can someone get back to me about this?

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    Answered by EliezerN on January 10, 2014 at 10:25 AM


    Please note that our online jotform Support Staff is not trained enough to provide you assistance related to the Jotform application, so in order to receive the correct assistance kindly forward your questions/inquiries to Jotform@interlogy.com.