Form Support

Great survey program! I used used a matrix for one of my questions, but when I download submissions into excel, only the horizontal responses appear

  • Profile Image
    ncrocker
    Asked on June 24, 2010 at 02:16 PM
    and there isn't a way to correlate the vertical list of options with the horizontal responses in the report. Any suggestions? Thanks!
  • Profile Image
    aytekin
    Answered on June 25, 2010 at 08:55 AM
    We are aware of this problem. It is in our bug list and hopefully it should be fixed soon. Thanks.
  • Profile Image
    badbradsstillwater
    Answered on November 04, 2010 at 03:47 PM

    Is this bug fixed yet?  It's not working on my matrix - I can't tell what the answers are because the vertical responses are missing.

  • Profile Image
    aytekin
    Answered on November 05, 2010 at 03:01 AM

    Yes, this bug should be fixed. All cells should now be available on the matrix. Please re-create the excel report and see if it includes all cells on the matrix.

  • Profile Image
    bcchampions
    Answered on September 07, 2015 at 01:07 PM

    JotForm is better than other sites I have tried... I just cannot get my URL together to send it out. I have the form I need and its sitting here-- cant utilize it-- Once I get the hang of this I will get membership...