Great survey program! I used used a matrix for one of my questions, but when I download submissions into excel, only the horizontal responses appear
- ncrockerAsked on June 24, 2010 at 02:16 PMand there isn't a way to correlate the vertical list of options with the horizontal responses in the report. Any suggestions? Thanks!
- JotForm FounderaytekinAnswered on June 25, 2010 at 08:55 AMWe are aware of this problem. It is in our bug list and hopefully it should be fixed soon. Thanks.
- badbradsstillwaterAnswered on November 04, 2010 at 03:47 PM
Is this bug fixed yet? It's not working on my matrix - I can't tell what the answers are because the vertical responses are missing.
- JotForm FounderaytekinAnswered on November 05, 2010 at 03:01 AM
Yes, this bug should be fixed. All cells should now be available on the matrix. Please re-create the excel report and see if it includes all cells on the matrix.