-
lilyhongrdAsked on June 12, 2021 at 6:55 AM
After I downloaded the form, the format is not the same as the online version, they all moved..... and not aligned on the same line. How to resolve it?
-
Yau_CReplied on June 12, 2021 at 7:19 AM
Are you referring to the form submission data sent to you in PDF?
I have cloned your form, which is the only form in your account, and downloaded my submission data as a PDF file.
Here is the result:
As you can see that the format looks fine.
It would be helpful for us to understand your issue if you could share your screenshots.
-
Yau_CReplied on June 12, 2021 at 7:27 AM
Here is the PDF that I downloaded from the PDF editor:
I still cannot see any misalignment as you described.
Looking forward to your clarification.
-
lilyhongrdReplied on June 13, 2021 at 12:24 PM
Yes, when you see the pdf on the screen, it looks perfect. But I am talking about once you downloaded it as a pdf and open that file, it is all misaligned. Please advise. Thanks.
-
Amin JotForm SupportReplied on June 13, 2021 at 4:22 PM
Hi again,
What form are you referring to? Also, what software are you using to view the downloaded PDF file?
Please also share a screenshot of the "misaligned" PDF so we can better understand you.
We're patiently waiting for your response.
-
lilyhongrdReplied on June 14, 2021 at 11:54 AM
Hi,
I use adobe to view.
Please see attached. This is what I was referring to. Thanks!!!
-
Amin JotForm SupportReplied on June 14, 2021 at 1:14 PM
Hi again,
You just need to resize and re-position fields by dragging them.
I've already aligned it on your behalf. You can get my aligned version through the link below.
https://drive.google.com/file/d/1otA-TQIbJBnjVxRA36UoFVYKyjrgPc97/view?usp=sharing
I hope I have been of any help.
-
lilyhongrdReplied on June 14, 2021 at 4:33 PM
Can you tell me how to drag the item?? Thanks!
-
Amin JotForm SupportReplied on June 14, 2021 at 7:08 PM
Hi again,
Was the PDF document I sent you aligned as you wish?
Below is a recording that shows how to vertically align fields in PDF Editor.
I hope I have been of any help.
-
lilyhongrdReplied on June 15, 2021 at 1:27 PM
Hi!
The one that you adjusted for me, it looks a bit cleaner, but it is still not what I want.
The fillable bubble should be on the left hand side of each item, but on the pdf, it was shown above the items. See attached.
I do know how to adjust via pdf...
Another question, can we do e-signature?
-
Amin JotForm SupportReplied on June 15, 2021 at 3:02 PM
Hi again,
Unfortunately, it's not possible to change the position of the "bubble" to be on the left hand side of each field.
"Another question, can we do e-signature?"
You can add a Signature widget to your form. We offer several Signature widgets, you can find them through the guide below.
Add-an-E-Signature-to-Your-Form
Should you have any further inquiries, we will be more than happy to help.