Jotform is current unavailable error

  • Mai Luu
    Asked on June 12, 2021 at 8:02 AM

    Hi

    I am urgently requiring someone to fix my form/order and payment for my business as customers are telling me the form isn't working... items are not totalling up at all.


    Are there server issues? or is this isolated only to my URL?


    Thanks


    Jotform Thread 3156981 Screenshot
  • Billy JotForm Support
    Replied on June 12, 2021 at 8:07 AM

    Hello Mai,

    I hope you're doing well and thanks for reaching out.

    We had experienced the same error but it only lasted for a few minutes. Your form should be live and working by now. If not, please let us know.

    1623499537 60c4a311bb4de  Screenshot 10

    We sincerely apologize for any inconvenience this has caused you.