What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have made a form that doesn't work!

    Asked by Amir  on January 10, 2014 at 02:18 PM

    Dear sirs,

    I have made a form that doesn't work!

    after filling the form and click on "submit" button, show me a massage:

    "Form Disable"

    "Details: Form did not pass status check"

    what's this?!

    What should I do?

    ---------

    Thank you for your attention.

    Amir

    doesn't work style size font status
  • Profile Image
    JotForm Support

    Answered by ardy0689 on January 10, 2014 at 04:22 PM

    We apologize for this inconvenience. I have checked your account and it seems that you got auto-suspended by our phishing system. I have reviewed your forms but they do not violate any on our Terms of Service.

    With that, I have now reinstated your account and whitelisted your forms. Your forms should start working now. Please accept our apologies. Thank you