How to send reminder emails prior to the appointment date?

  • 365D
    Asked on June 13, 2021 at 11:38 AM

    It asks me to correct. I do not know how.

    Jotform Thread 3157836 Screenshot
  • Gustavo_H
    Replied on June 13, 2021 at 2:51 PM

    Hi, 365D👋 Thank you for reaching JotForm Support.


    You will need to click on the minus sign "-" to change it from a text(brown background) to an operator(black background). From what I could see, you want to send reminders email before the appointment date, right? If that is true, we would like to recommend you use the Send Reminder Email option under the Advanced tab of your appointment fields. This way, you wouldn't need to create a reminder appointment field and conditional logic.

    1623610196 60c653540f7c5  Screenshot 10


    Please, let us know if we can help you with anything else.


    Best regards, 😀✨