Banking Information: Can I collect banking information using Jotform?

  • WayUp360
    Asked on June 13, 2021 at 11:55 PM

    I would like to set up a payment agreement form to collect banking info for recurring payment. I do not want to process any payments though, but will be process it on my own payment gateway later. I know that banking info is sensitive, and was wondering if higher level plan offers security protection to allow this?

    I see a partner of me collecting all banking info in their form, screenshot is attached, please assist me with having the feature on.


    Jotform Thread 3158358 Screenshot
  • Zahra_S
    Replied on June 14, 2021 at 2:35 AM

    Hi there,

    As far as I know, the collection of any kind of payment information is not allowed. Please give me some time to discuss this with my team. We will get back to you soon.

  • Zahra_S
    Replied on June 15, 2021 at 1:19 AM

    Thank you for waiting.

    I consulted this with my team, and they confirmed that it is allowed to collect banking information for all users. You do not need to subscribe to higher plans to do this.

    JotForm provides security for all of its users. You can read more about it here: https://www.jotform.com/security/.

    I hope this helps. Please let us know if you need further assistance.