What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    So sorry to bother you guys I am trying to pay $99.00 for a years subscription the system will not take

    Asked by CCSDCHAMPS on January 10, 2014 at 03:55 PM

    I selected the pricing and up comes the special discount which ends Friday.  It is not the end of day friday and I though I still had a chance to pay this amount.  But your system does not roll over to confirm payment.

    confirm selected and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 10, 2014 at 05:21 PM

    Make sure you are logged into your account CCSDCHAMPS (kekonold@interact.ccsd.net) and that you go to the Pricing page afterwards.

    I would recommend you to do a fresh session (log out, clear your browser's cache and cookies and log in back again)

    Should you need further help, let us know