-
alastair.huntAsked on June 14, 2021 at 5:44 AM
Hi, I am getting an error message for the Captcha/Robot widget, see screencap attached.
I have a similar problem trying to use the 'BMI widget'
I am using Godaddy website builder.
Other than that Jotform is really easy to use!
Thank you
-
Girish JotForm SupportReplied on June 14, 2021 at 6:39 AM
I checked both forms in your account but could not see a captcha field.
Could you share the webpage link where you have embedded your form so that we could check further?
-
alastair.huntReplied on June 14, 2021 at 11:00 AM
-
alastair.huntReplied on June 14, 2021 at 11:11 AM
Sorry, here is the live document.
https://thewholehealthpractice.com/discovery
The BMI widget simply does not show.
The captcha at end of doc shows error.
-
Amin JotForm SupportReplied on June 14, 2021 at 12:52 PM
Hi again,
I can see that the BMI widget on the embedded form shows up with no issues at all. See below.
If you're still having the issue, I recommend that you embed the form using its iFrame code instead.
Related guide: Getting-the-form-iframe-code
Should you have any further inquiries, we will be more than happy to help.
-
alastair.huntReplied on June 14, 2021 at 9:55 PM
The iframe solution worked very well, thank you. Problem solved.
Strange that you could see the BMI widget in our website but none of us
could, plus we also had the problem with the recptcha. (also now solved)
...