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SNF_USAAsked on June 14, 2021 at 12:09 PM
Yesterday we archive some of our old/processed approvals but today they returned back in the main submission list and the archive button/feature is gone.
Can you bring it back?
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Andrew Manager of Enterprise Frontline SupportReplied on June 14, 2021 at 2:57 PM
Hello there,
Thank you for reaching out to JotForm Support! In order to aid in our investigation, can you please provide us with the URL of the form in question?
User Guide- https://www.jotform.com/help/401-where-to-find-my-form-url
Additionally I just checked your inbox view, and I am still seeing the option to archive your submissions (see attached.)
Thank you in advance for your response!
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SNF_USAReplied on June 14, 2021 at 3:36 PM
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Andrew Manager of Enterprise Frontline SupportReplied on June 14, 2021 at 4:40 PM
Hello there,
Thank you for the follow-up! Currently, the ability to Archive submissions is only available from the Inbox view. Please follow the link below and let us know if you are unable to archive your submissions from this page- https://www.jotform.com/inbox/211365210199148
Thank you!