Question about downloading filled out forms

  • juliana914
    Asked on June 14, 2021 at 1:52 PM

    Hello,

    I was hoping to be able to download a form once it has been submitted, but when I try to do that, it doesn't work.

    Do you know how I would go about downloading the completed PDF so that I could attach it to my local record?

    Thanks,

    Juliana

  • Andrew Manager of Enterprise Frontline Support
    Replied on June 14, 2021 at 6:19 PM

    Hi Julianna,

    Thank you for reaching out to JotForm Support! You should be able to download your submissions in PDF Format using the process found on the User Guide below- https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf

    You can also customize the template used to formulate your submissions PDF's using the process below- https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

    Please reach back out if any additional assistance is needed, and have a great day!