Some data are missing on email notification

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    Asked on January 10, 2014 at 10:51 PM

    Hi! I have a question.  When a client submits a form the entire contents of the form do not show up.  I am concerned because I am not able to print the entire thing out with their signature.  Is there a way to make this happen?

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    Answered on January 11, 2014 at 04:08 AM


    Are you referring to the content message that is sent to your email? If yes, your form notification might have been messed up when you made alterations on the content. The best way to fixed this problem is to recreate your email notification. Please delete your existing notification and create a new one.

    If we can be of further assistance, let us know. Thanks!