What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some data are missing on email notification

    Asked by marywhitephotography on January 10, 2014 at 10:51 PM

    Hi! I have a question.  When a client submits a form the entire contents of the form do not show up.  I am concerned because I am not able to print the entire thing out with their signature.  Is there a way to make this happen?

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    JotForm Support

    Answered by EltonCris on January 11, 2014 at 04:08 AM

    Hi,

    Are you referring to the content message that is sent to your email? If yes, your form notification might have been messed up when you made alterations on the content. The best way to fixed this problem is to recreate your email notification. Please delete your existing notification and create a new one.

    If we can be of further assistance, let us know. Thanks!