Credit card reservations

  • Profile Image
    amholisticwell
    Asked on June 14, 2021 at 03:43 PM

    On my form, I want to take credit card information to reserve the appointment, but I don't want to charge anything to the card. Is there any widget that I can use to collect this information without linking some kind of payment or product to it?

  • Profile Image
    Cecile_A
    Answered on June 14, 2021 at 09:12 PM

    Greetings,

    Please note that collecting credit card information is not allowed in Jotform.

    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available on our platform in order to integrate into your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    Should you have further inquiries, kindly let us know.

    Thank you.