What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form no longer shows on my account!

    Asked by cakesbyally on January 11, 2014 at 11:20 AM
    I used to get email alerts with every submission on my form, but they stopped. When I logged in to my account to reset the email alerts, I found my form is totally missing! Where can I find it?http://www.cakesbyally.net/p/shop.html
    Page URL:

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    JotForm Support

    Answered by Welvin on January 11, 2014 at 07:59 PM


    I can see the form in your forms list. Please make sure to check if you're logged in to your account. If you still can't see it, I'd suggest clearing your browsers cache and cookies for Jotform then login again.