Upload Space doesn't change after deleting forms

  • Profile Image
    Asked on June 15, 2021 at 12:25 AM


    I've deleted all submissions and permanently removed them from the trash. I have also cleared the cache. The upload space still says it is full.

    Please advise if there is anything else we can do to clear up the space.

    Thank you!

  • Profile Image
    Answered on June 15, 2021 at 01:55 AM


    As per your request, I have recalculated your upload space. It should be no problem right now. Could you please check and if you are still having the same issue just let us know.

    Feel free to let us know if you require any further assistance.

  • Profile Image
    Answered on June 15, 2021 at 05:31 PM

    Thank you! The Upload Space has been updated on our end. Cheers!