Como identificar a origem da resposta recebida?

  • Profile Image
    alexandre.gondar
    Asked on June 15, 2021 at 07:52 AM

    Olá,

    Gosto muito do vosso software! Parabéns!
    Tenho a seguinte questão: 

    No nosso modelo de negócio é importante saber a origem das respostas ao formulário.

    Como posso identificar qual a origem (e-mail) da resposta que recebemos do formulário?

    -------------------------------------------------------------
    Hi,
    We really like your software! Congratulations!
    WeI have the following question:

    In our business model, it is important to know the origin of the form responses.

    How can I identify the origin (email) of the response we received from the form?

  • Profile Image
    roneet
    Answered on June 15, 2021 at 09:11 AM

    You may check the form responses on the Tables page. All the responses are collected on the submissions page.

    https://www.jotform.com/help/269-how-to-view-form-submissions

    Let us know if you have further questions.

    Thanks.

  • Profile Image
    alexandre.gondar
    Answered on June 16, 2021 at 06:17 AM

    Thank you Roneet,


    To explain better, let me put our practical use case:

    We send contract forms to sales agents who fill in the contract form with the customer's details and send it back to us.

    • How can I get to know that the received form comes from the form I sent to that agent?
    • How will we get to know the agent who submitted the form?
  • Profile Image
    roneet
    Answered on June 16, 2021 at 10:12 AM

    You can configure the notification emails to get notifications with the agent details who submitted the form.

    https://www.jotform.com/help/25-setting-up-email-notifications

    The notification email will contain the form title so you can identify from which form the notification you are receiving.

    You can install the mobile app to receive mobile notifications.

    https://www.jotform.com/help/574-how-to-customize-notifications-in-jotform-mobile-forms

    Thanks.

  • Profile Image
    alexandre.gondar
    Answered on June 18, 2021 at 09:06 AM

    Thank you very much Roneet,

    Would there be any way to view this information in the table or in a report?

    I am asking this because we work this information by agent on a daily basis to verify/confirm the work done and the amount received.


    Best regards,

    Alex

  • Profile Image
    Nik_M
    Answered on June 18, 2021 at 12:19 PM

    Hi Alex,

    You can view all data in Tables. You can also create and share reports.

    Related Guides:

    How to View Form Submissions

    How to Create Form Reports in Jotform