Approve/deny question: Allow the approver to approve without creating the account

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    Gc159b
    Asked on June 15, 2021 at 09:02 AM

    Is there a way to make it so that the people who approve or deny the request can just approve or deny from the email they get without being taken to a separate page? I dont want them to have to have a jotform account, so Ive unchecked that box, but still it takes them to the blueish screen that does not show them any clear way to approve or deny the request from there.. and it shows them the other requests which I do not want them to see. I cant seem to approve or deny anything without them having a jotform account. Is that the way its supposed to work?

  • Profile Image
    roneet
    Answered on June 15, 2021 at 10:33 AM

    I tested the functionality but unable to replicate any issue when I used an approver email that does not have a Jotform account.

    I was able to approve the submissions without creating a Jotform account.

    1623767414_60c8b976bdebe_

    Does it ask to create a Jotform account or log in to his account when the approver tries to deny or approve the submissions on your end?

    Thanks.

  • Profile Image
    Gc159b
    Answered on June 15, 2021 at 11:08 AM

    thanks! it was because I was signed into my admin account when I tried to do user testing for another email.