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whiskersandwificatloungeAsked on June 15, 2021 at 1:34 PM
Hello again, I submitted a ticket yesterday about having no share options available for my form. I followed the instructions to clear the browser cache and the problem is still persisting. I have included a link to the form, along with a screenshot. All I really need is to get the QR link to this form that I can print out.
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whiskersandwificatloungeReplied on June 15, 2021 at 2:58 PM
I was able to download the code through another browser. Ticket can be cancelled, but why it worked on Edge and not Firefox is something you may want to look into.
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Jessica JotForm SupportReplied on June 15, 2021 at 9:51 PM
Hi whiskersandwificatlounge, thank you for reaching us.
We are glad the issue seems to be solved. I was unable to recreate it from my end on Chrome. However, I have clear your form cache. Kindly give it a try again on Firefox. If the issue still persists, I suggest trying to clear your browser's cache and cookies.
Let us know if you require other assistance.