Widget Barcode Scanner adds an "I" in front of the number I scan.

  • Portaluppi
    Asked on June 15, 2021 at 5:23 PM

    Hello,


    I have the widget "Barcode Scanner" added to a form named Trade In/Buy Bid - Check-in. The scanner at times adds an "I" in front of the number I scan with the bar code. Please see the example below and if this can be resolved.


    1623792129 60c91a01c61ca  Screenshot 10

  • Jed_C
    Replied on June 16, 2021 at 12:10 AM

    Can you please share a sample barcode that we can scan/try? I tried using a random bar code, but it doesn't add any "I" to it.

    1623816523 60c9794bd4fc6 Free Online Bar Screenshot 10

    1623816564 60c97974d1373 Screenshot 2021 Screenshot 21

    To further troubleshoot, please try adding a new bar code widget and see if you can replicate that issue on a newly added widget. Also, try clearing your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.