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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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I am not receiving email notifications of submissionsAsked by guidedogsqld on January 12, 2014 at 08:22 PM
Hi there, I am not receiving email notification of new form submissions. I have tried multiple difference accounts and check spam filters. Your assistance would be kindly appreciated.
Submissions email email notifications not receiving email
After checking our email server logs, I can see that email was successfully delivered to all the three set email IDs, could you check your SPAM folder? In order to avoid your form notifications being marked as spam, please configure your "Sender name" and "Sender E-mail" too.
If this issue persist, it is possible that your email service provider is blocking emails coming from JotForm servers, you can provide them with this IP address list in order to whitelist jotform email servers.
Hope it helps
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