the dynamic date rule is not working the the condition wizard???

visa21
Asked on January 12, 2014 at 09:25 PM

http://www.visa21.net/index_topic.php?did=239852&didpath=/229414/239852

IF ARRIVAL Before today

Hide Submit

the above checking condition is not working

IF ARRIVAL Before 2014-01-13

Hide Submit

the above checking condition is working

Please advise what to do?????

Page URL:
http://www.jotform.me/?formID=40082565645961
krispi
Answered on January 12, 2014 at 09:54 PM

Hello

Try writing 'today' in the condition space. I tried and it worked.

Regards

Carina
Elton

Jotform Support

Answered on January 13, 2014 at 02:52 AM

@ visa21

I checked your form http://www.jotform.me/form/40082565645961, with the following condition.

IF ARRIVAL Before today Hide Submit

and everything seems to work just fine. Did you manage to sort this out? The condition is actually correct, I don't see any problems with it. Here's my test: https://shots.jotform.com/elton/Screencast_15-50_13-01-2014.mp4

If you still have this issue on hand, please let us know here so we can assist you further. You should also try to clear your browser's cache and cookies before making another test.

Regards!
visa21
Answered on January 16, 2014 at 07:24 AM

New response receivedI did put down ‘today’ in the condition space, but it doesn’t work, you can see that from the following link
http://www.visa21.net/index_topic.php?did=239852&didpath=/229414/239852
I suspect is something to do with the value of ‘today’ in difference systems????
...
visa21
Answered on January 16, 2014 at 07:24 AM

New response receivedI did put down ‘today’ in the condition space, but it doesn’t work, you can see that from the following link
http://www.visa21.net/index_topic.php?did=239852&didpath=/229414/239852
I suspect is something to do with the value of ‘today’ in difference systems????
...
TitusN

Jotform Support

Answered on January 16, 2014 at 09:08 AM

Hello,

Please use If Arrival Date is before today+1, and it will work.

That is the same as today when you use the rule 'before'

Think of it as telling the computer - I want this to happen before 'now', then the computer will tell you it cant happen, because now has just happened. :-)

Here is a test form (slightly different, same principle) to demostrate this, you can clone it and take a closer look:http://jotformpro.com/form/40077036931956

Please let us know if this helps.
visa21
Answered on January 25, 2014 at 08:00 AM

New response receivedI still cannot resolve this problem???
Please see the attached and the URL link
http://www.visa21.net/index_topic.php?did=239852&didpath=/229414/239852
I know this is working fine in your end, but it it not working at my end. Please advise what to do next
...
abajan
Answered on January 25, 2014 at 12:56 PM

I can assure you that the condition/rule for

IF ARRIVAL Before today

Hide Submit

is working as it should when use the form on your site. These sorts of conditions depend on the time on the user's computer. As such, please confirm that the date on your computer's clock is correct. I'm afraid that's the only reason I can currently think of that would cause that condition to malfunction. Then again, the other condition shouldn't be working either.

This is all rather perplexing. Have any of the form's users reported this issue to you?
abajan
Answered on January 25, 2014 at 01:03 PM

Hang on, I see what you mean. When the form loads, the submit button is shown. However, when I select today's date, it vanishes. There should be an easy fix for that. I'll be back shortly.
abajan
Answered on January 25, 2014 at 01:27 PM

Okay, there's definitely something wrong with the wizard insofar as date conditions are concerned. For the life of me, I cannot get the submit button to display when today's date is selected. I tried all kinds of workarounds (including substituting SHOW conditions) to no avail.

Thanks for alerting us to this flaw. A ticket will be submitted to get this rectified.
abajan
Answered on January 25, 2014 at 01:45 PM

Actually, I think the wizard is functioning okay because the following solves the problem:

In other words, just add a separate condition to show the button when the date is EQUAL to today is selected, as was done in this demo. Of course, the above uses a SHOW condition instead of a HIDE one but that should not make any difference in this case.