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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are using SSL submissions, how i make it always empty, i dont want use ssl submissions

    Asked by gamerbrshop on January 13, 2014 at 12:05 AM

    I dont want to use SSL submisions. How i take it off from my forms???

    Page URL:
    http://gamerbrshop.com.br/index.php?route=information/information&amp;<br/>information_id=7

    My Forms Submissions ssl submissions
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 13, 2014 at 03:24 AM

    Hi,

    Simply change https://secure to http://form on your form URL found on your embed codes.

    Example:

    <script type="text/javascript" src="https://secure.jotformz.com/jsform/40107225179651"></script>

    To use non-SSL, it should become:

    <script type="text/javascript" src="http://form.jotformz.com/jsform/40107225179651"></script>

    If you have further questions or if you need clarification, let us know here.

    Regards!

  • Profile Image

    Answered by gamerbrshop on January 13, 2014 at 10:32 AM

    Thx, it was the first time that i use jotform. But i received a e-mail saying that my account will be disable. I start use now and im making tests, i dont want upgrade my account now, only in the future after the tests with this tool.

    Its possible you reset  my ssl secure submissions for i continue using this tools in the moment?

  • Profile Image
    JotForm Support

    Answered by Welvin on January 13, 2014 at 11:31 AM

    I have reactivated your account. Note that we can only do this once per account so kindly make sure to use the non-SSL form.

    Thanks

  • Profile Image

    Answered by gamerbrshop on January 13, 2014 at 11:53 AM

    Thx i already made the changes:

    <div class="invisivel" id="d1"><script type="text/javascript" src="//form.jotformz.com/jsform/40107225179651"></script></div>

     

    <div class="invisivel" id="d2"><script type="text/javascript" src="//form.jotformz.com/jsform/40107076225647"></script></div>

     

    <div class="invisivel" id="d3"><script type="text/javascript" src="//form.jotformz.com/jsform/40106744189657"></script></div>

     

    <div class="invisivel" id="d4"><script type="text/javascript" src="//form.jotformz.com/jsform/40106804369654"></script></div>

     

    <div class="invisivel" id="d5"><script type="text/javascript" src="//form.jotformz.com/jsform/40107607494655"></script></div> 

    But, always when somebody send me a form i received together other e-mail saying this, but all is ok the ssl dont increase more in my login, to finish how dont receive this together?? Is this an automatic e-mail from your company?:

    Dear gamerbrshop, 

    We would like to inform you that your JotForm account has almost reached 10 SSL submissions per month this month. Free accounts are limited to 10 SSL submissions per month. Your forms will be automatically disabled once you reach your allocated quota.

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy: 
    http://www.jotform.com/upgrade?username=gamerbrshop

    Thanks for using JotForm, 

    JotForm Team
    http://www.jotform.com/

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 13, 2014 at 01:11 PM

    Hi,

    I can confirm that your forms are not running on SSL anymore.

    Yes, that's a reminder email from us since you're running out of your SSL submissions limits for this month. Your account has used 9 SSL out of 10 SSL submissions limit per month for free users. You have to consider upgrading to one of our paid plans for a higher limits. Please check our pricing page to find out more about submissions limits per account plan. http://www.jotform.com/pricing/

    If you have further questions about this matter, let us know here.

    Regards!