Error with Paragraph element

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    frieze
    Asked on June 16, 2021 at 08:23 AM

    When I click 'Edit' in a new paragraph, the function goes blank and I am unable to edit it.

    If I edit an already existing paragraph, then all the text disappears and it goes blank as well.

    Screenshot
  • Profile Image
    FelipeSantana
    Answered on June 16, 2021 at 01:01 PM

    Hello @frieze,

    Thank you for contacting Jotform Support. We do apologize for any inconvenience that you have experienced.

    After checking your account, I have found that you currently have many active forms and I am unaware of which one is causing the issue. Unfortunately, I cannot tell which form you are working on based on the screenshot you shared.

    Could you kindly share the URL of the form(s) in question?

    I have tested the paragraph field on your form titled No.9 Cork Street – Exhibitor Manual Gallery – Fall 2021 and I am not able to replicate this issue. The paragraph field seems to be working fine on my end.

    Here is a screenshot for reference:

    1623862875_60ca2e5b15a2d_