Paragraph widget not working correctly in Microsoft Edge Version 91.0.864.48 (Official build) (64-bit)

  • ApocForms
    Asked on June 16, 2021 at 9:34 AM

    The Paragraph widget does not open for editing when using Microsoft Edge Version 91.0.864.48. The same function works fine in the latest version of Chrome. All on the latest build of Windows 10.

    Edit aspect of widget does not open:

    Edge:

    1623850445 60c9fdcd6e62e Screenshot 10

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    Chrome:

    1623850472 60c9fde8e0417 Screenshot 21

  • Andrew Manager of Enterprise Frontline Support
    Replied on June 16, 2021 at 2:44 PM

    Hello there,

    Thank you for reaching out to JotForm Support! I just tested this out on the most up to date version of Windows 10, running the newest version of Edge, and was unable to reproduce this issue. Can you please try clearing your browser cache in Microsoft Edge, and let us know whether this issue persists?

    Thank you!

  • ApocForms
    Replied on June 17, 2021 at 10:37 AM

    I was editing an older form (likely a year old). Refreshing the browser, clearing cache did not help. WHAT DID WORK was I had to delete the widget from the form (actually a clone of the old form) and reinsert it. The widget is now working correctly.


    Thanks