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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Urgent: Form not working in multiples

    Asked by Hans 't Hart on January 13, 2014 at 03:56 AM

    Hello,

     

    I have several forms under the DierenkliniekErmelo user account. All of a sudden, since a few weeks, people can fill out the forms but then, after sending, they get the message the are not allowed to resend the form. I don't understand why, because I have no limit on sending the forms. It is for clients subscribing new patients (pets), so the have to be able to subscribe more than one.

    Please, your help is needed urgently. Check my forms please and make sure people can subscribe several times on all forms, since this is costing us clients now.

    Pages:

    http://dierenkliniek-ermelo.nl/Forms/Sterkliniek_Nieuwe_inschrijving.html

    http://dierenkliniek-ermelo.nl/Forms/Sterkliniek_Bestaande_client.html

     

    Also, I can make most fields in my own language, Dutch. Also the send button I can define the text. But I can not do so with the Clear Form button. Please, is it possible to make this text say "Formulier wissen"?

     

    Thank you!

     

    Kind regards,

     

    Hans 't Hart

    Webmaster Dierenkliniek-ermelo.nl

    +31-621-584541

    Page URL:
    http://dierenkliniek-ermelo.nl/Forms/Sterkliniek_Nieuwe_inschrijving.h<br/>tml

    Screenshot
    My Forms message check subscribe
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 13, 2014 at 05:05 AM

    Hi,

    Yes I can see limits on your form. There is a unique question limit set for "Chipnummer", you have to set it to "No Check" if you don't want any limits. Here's how:

    Setup & Embed > Preferences > Form Limits > Unique Question set it to "No Check".

    For the clear button text, here's an alternative way to fix it. https://www.jotform.com/help/69-How-to-Change-Clear-and-Print-Button-Text

    Hope this helps. Please do post each questions to a separate thread next time so we can assist you better in case the problem is not resolved on our first attempt. 

    Thank you!