Screen jumps to top upon submission

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    Asked on June 16, 2021 at 11:11 AM


    When I submit one of my forms, the screen jumps to the top of the form. My forms are very long, so it takes a long time to scroll down to see that the button says "please wait".

    Is there a way to prevent the screen from jumping to the top of the form?

    I notice this happens on one of my forms, but not the other that is nearly identical. I believe one is imbedded via Iframe and the other is the jotform script.

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    Answered on June 16, 2021 at 06:07 PM

    Hi there - I assume your form is embedded in your website. If your form isn't embedded via iFrame yet, please try it: getting-the-form-iframe-code

    In case the issue persists afterward, kindly share your website URL so we can check it from there.