My account was auto suspended-Can you help

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    Bill Martin 
    Asked on June 16, 2021 at 01:36 PM
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    Answered on June 16, 2021 at 09:33 PM

    Our apologies for the inconvenience.

    Your account is suspended because you are collecting credit card details on your form using regular fields.

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    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available on our platform to integrate into your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    I have deleted the offending fields and reactivated your account again.