what happens if reach my 100 submissions limit?

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    Asked on January 13, 2014 at 08:48 AM



    I am trying your form and I am using your free package. What happens if more than 100 people answare my request. Are their answares lost or do i pay for the ones that send in their answare after the first 100?


    best reg. Hildur, hildurb@oddi.is

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    Answered on January 13, 2014 at 09:53 AM

    If you reach exceed your 100 submissions per month, your form will be disabled and none will be able to submit them. In that way you will not lose submissions nor will need to pay anything. Your forms will be enabled back until the first day of the next month, when the submission counter of your account gets reset to zero. Or if you urgently need to continue using our service just need to get a subscription with one of our paid plans found in our PRICING page.

    Inform us if you need further assistance.


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    Answered on June 06, 2017 at 01:28 AM

    Regarding similar issue, if my submissions reach 100 and i don't want my audience to stop submitting within the same month.

    I want to provide a link to another clone jotform at the bottom of the disabled form that will say "If you are facing issues submitting this form click on <link to clone form>". Will I be able to do this or will the disabled form be completely unavailable? 

    Pls help as i am not in position to buy but need a workaround to collect approximately 1000-2000 submissions.

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    Answered on June 06, 2017 at 03:26 AM

    Hello FSSAI,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1164405

    Thank you!