Unable to login to our account

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    Maria Kaneva 
    Asked on June 17, 2021 at 02:19 AM

    Hello! I have an issue with the login from my Google acc, I made some forms to test and can reach them now, coul;fyou help me, please

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    Answered on June 17, 2021 at 08:40 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.  

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused.