What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can a parent account access forms of a deleted sub account?

    Asked by marcstiehr on January 13, 2014 at 10:51 AM

    If a sub account was deleted, would we still have access to the forms that she created under my master account?  If so, how do we access those forms to transfer to a current user?  

    subaccount sub account
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    JotForm Support

    Answered by KadeJM on January 13, 2014 at 12:04 PM

    As long as Owner of the Sub-Account has Transferred the Ownership of the Form to your Parent Account during that timeframe to where the Form as moved to reside on your Parent Account. Then Yes, your Parent Account could still access the form after-the-fact even if the sub-user account that created the form originally was deleted.