Deletion of text in Paragraph element

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    Asked on June 17, 2021 at 04:15 AM

    I've been working on a small questionnaire and have had problems this morning in that if I try to change the text in a paragraph element the whole text disappears from the screen and isn't recoverable other than by reverting to an earlier version.

    What happens is that as soon as I choose to edit a paragraph element the view of it on screen disappears. However if I open Properties, the source code for the previously entered text is visible and I can amend it. When I close Properties the form still displays an empty box and when I save it shows the default message "Click to edit this text" and Properties no longer shows any input. However the change I previously made in the 'Properties' box have been saved and I can access them by reverting.

    I get the same behaviour with a clone of the form and with a new form I've created. Am I missing something obvious (in which case so sorry for troubling you) or is there a problem?

    Thanks for your help.

    Gareth Jones

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    Answered on June 17, 2021 at 10:06 AM

    We apologize for the trouble caused.

    We recently had an issue with the Text (paragraph) element but it was immediately fixed by our developers.

    I tested a cloned version of your form in my account and it seems that the issue is no longer present.

    Please check and let us know if you are still facing any issues.