How to set up a recurring payment with PayPal

  • Profile Image
    cefnky
    Asked on June 17, 2021 at 10:03 AM

    We have the Bronze Plan. When I configure my Payment element, PayPal Business, there is no Payment Type option available "Collect Subscriptions". Please advise on how to proceed. Can Jotform "Collect Subscriptions" using the 'PayPal Business' payment element? If so, how? If not, then which PayPal products/services will enable me to "Collect Subscriptions" so I can set up recurring donation forms?

  • Profile Image
    Anthony_Evans
    Answered on June 17, 2021 at 03:23 PM

    Howdy cefnky,

    Unfortunately there are no PayPal integrations for a business account that currently support subscriptions. However, PayPal Personal does offer this option. I have inspected the requirements to create a subscription with PayPal Business and it appears that a custom plan must be set up on PayPal's end before a subscription can be created. It seems this feature is unavailable because there is not a standard interface to create a generic type of subscription.

    Otherwise, these Payment Processor integrations do allow for subscriptions:

    Thank you for your patience and understanding.