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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I received an email stating that I am out of SSL submissions

    Asked by cheralexav on January 13, 2014 at 02:43 PM

    Hello, I use free account for now. It is enought for me at this moment. I copy and past embed code at my website, and it is not SSL code, but a have a e-mail from JotForm, that I am out of SSL sumbissions, why? I am not use it. I don't need it.

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    Answered by EliezerN on January 13, 2014 at 05:03 PM

    Earlier today I answered a related inquiry you posted, I checked again your submissions counter and it shows that you have no longer received more SSL submissions, I reset the SSL counter to 8 and it remains intact: 

    So, if you received that email after I answered your inquiry, kindly try to clear your form cache, here is how: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache