What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [HTML Text] Overlapping Text due to Height style on embedded divs

    Asked by walkingtreetravel on January 13, 2014 at 03:06 PM

    Hello. Recently, I just noticed that on several of our forms, text that was once in a scroll down box is now starting to overlap other text.  I think this may be an internal problem because the form has been working for months, and up until today this problem occured.

     

    The text is long, therefore we want it to be in its own scroll down box so it does not take up much space in the form. It apprears that the text is coming out of the box and overlapping.

     

    Page URL:
    http://form.jotformpro.com/form/32925642340956

    problem scroll hello and
  • Profile Image
    JotForm Support

    Answered by Mike_T on January 13, 2014 at 04:36 PM

    We are sorry for the inconveniences caused.

    I was able to reproduce the issue with custom height on embedded divs. Now it has been escalated to our Development Team. Unfortunately, I can not provide any ETA, but we will let you know once we have any updates.

    In the meantime, you might consider removing the height value:

    Alternatively, hide the text under Form Collapse element:

    http://form.jotform.co/form/40126753680857

    Also, we have recently added a Terms & Conditions Widget.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by kenneth on January 14, 2014 at 10:07 PM

    Hi, of course its about the html if the content height is higher than the container, it overlap the text or sometimes in other tags height won't work. What you have to do is to add another style.

    Use overflow:scroll; for the container to scroll on the designated height.

    Thanks,

  • Profile Image
    JotForm Support

    Answered by kenneth on January 22, 2014 at 11:08 AM

    Hi, may I ask if my previous message solved your problem?
    If so please let us know so that we can now close this ticket.
    Otherwise we will wait if you need more further assistance 

    Thanks