Are the secure forms HIPAA compliant

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    Asked on January 13, 2014 at 03:21 PM

    Are the secure forms HIPAA compliant?  For sending health care records electornically?

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    Answered on January 13, 2014 at 04:24 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 


    It is possible to use JotForm in a HIPAA compliant way. Please see this thread, 

    If handling the process of releasing medical records is a part of your job description, you understand how stressful it can actually be. Although it seems simple enough in theory, strict patient confidentiality laws, like the Health Insurance Portability and Accountability Act (HIPAA), make it hard for medical administrators and professionals to feel completely confident in their ability to transmit private healthcare information (PHI) in a way that is secure, and HIPAA-compliant. Fortunately, this struggle can be overcome when you have a thorough grasp on which considerations must be made when releasing medical records.

    proper HIPAA authorization form will feature a valid date range for releasing medical records. A patient may elect to permit a third-party source to request and obtain his or her medical records within a specific window of time, or your facility may include a clause on the form that only enables the form to remain valid for a "period not to exceed" one year, six months, etc.


    Let us know if you need further assistance.  Thank you.

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    Answered on April 13, 2018 at 10:12 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 08:51 AM

    Update: HIPAA is available for the Silver plan as well.