What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I clidk on the secure form button, the form number is dropped. Please help fix this problem.

    Asked by occidentalhealingarts on January 13, 2014 at 03:48 PM

    I need to have a secure form for my patients to fill out.  All of the other forms I changed to secure worked.  However, on the one form I really need to be secure, the form number is dropped.  There is an error in the program, please help so I can post the form as secure.  I need to to this ASAP.  Thanks.

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    JotForm Support

    Answered by TitusN on January 13, 2014 at 05:02 PM


    Thank you for contacting us. 

    Please use this link to your form 'Symptom Survey' button : https://secure.jotform.com/3120248558

    Please Let us know if this helps. 

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    Answered by occidentalhealingarts on January 16, 2014 at 07:26 AM
    Thank you for your help!