Share forms with someone who is already a JotForm user

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    Asked on January 13, 2014 at 04:23 PM

    My colleage is trying to share forms so we can work on them together.  He entered my email as a sub-user, but nothing shows up under my account.


    Please help.


    P.S. he has a paid account and my account is free.  If that makes a difference.





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    Answered on January 13, 2014 at 07:24 PM

    Hi John,

    We are sorry for the inconvenience. There was an issue currently with the sub user feature but our developers are working on it to fix the problem. We haven't been adviced yet about the issue. 

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    Answered on January 20, 2014 at 11:17 AM

    Has this isue been resolved? Please advise.

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    Answered on January 20, 2014 at 11:39 AM


    Kindly create your own thread so that we can check your issue from closer and update you if this issue has been fixed or not. You can open your new thread at this link:

    Once you open your own thread we will reply to your as soon as possible.

    Thanks for your understanding