What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Share forms with someone who is already a JotForm user

    Asked by jlally on January 13, 2014 at 04:23 PM

    My colleage is trying to share forms so we can work on them together.  He entered my email as a sub-user, but nothing shows up under my account.


    Please help.


    P.S. he has a paid account and my account is free.  If that makes a difference.





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    Answered by jedcadorna on January 13, 2014 at 07:24 PM

    Hi John,

    We are sorry for the inconvenience. There was an issue currently with the sub user feature but our developers are working on it to fix the problem. We haven't been adviced yet about the issue. 

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    Answered by cliwebteam on January 20, 2014 at 11:17 AM

    Has this isue been resolved? Please advise.

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    Answered by EliezerN on January 20, 2014 at 11:39 AM


    Kindly create your own thread so that we can check your issue from closer and update you if this issue has been fixed or not. You can open your new thread at this link: http://www.jotform.com/answers/answer.php

    Once you open your own thread we will reply to your as soon as possible.

    Thanks for your understanding