What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Edit function not working

    Asked by nikkenwellness on January 13, 2014 at 07:19 PM

    Most of the time when I try and edit a text box and select my font settings and click 'complete' my settings are NOT saved. Your site hangs. Grrrr! This happens frequently. I just want to add a simple heading to my text box at the top of my form but it hangs, like it's thinking about.


    By the way, you might want to consider your contact us form as a separate pop up screen because when you asked me for the URL to the web page I had to escape this form and grab the URL from My Forms. Just passing on feedback.

    Page URL:

  • Profile Image

    Answered by Cesar on January 13, 2014 at 10:34 PM

    Thank you for your input. I've tested the Text field on your account, yet I am not able to replicate an issue with the Text fields hanging. Neverthess I will raise your feedback with the proper channels. So that we may be able to provide you the best service possible. Thank you again for your input.