Forms not attaching PDF

  • Profile Image
    ourculturemusic
    Asked on June 18, 2021 at 09:47 AM

    Hi there,

    All the submitted form emails are not getting PDFs attached to them.

    How do I fix this?

    I'm using outlook.

  • Profile Image
    Nik_M
    Answered on June 18, 2021 at 01:15 PM

    Apologize for the inconvenience this may have caused.

    Is the issue related to your Response Personnel Registration Form? I inspected the Email Notification settings and I saw that you are attaching uploads and PDF.

    1624036294_60ccd3c6c5660_pdfatt.PNG

    Please note that the attachment limit of Email Alerts is 5 MB. If this limit is exceeded, the uploaded files and PDF will not be attached.

    You can create a new Email Notification and enable only PDF Attachment to check if you will receive PDF Document.