What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade my account

    Asked by HFHCSHPO on June 27, 2011 at 05:58 AM

    I would like to downgrade my account, from Premium to Free. Can anyone help?


    Many thanks!

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    JotForm Support

    Answered by liyam on June 27, 2011 at 08:13 AM

    Hello HFHCSHPO,

    I have cancelled your subscription for you.  You will not be charged again.  Your account will stay premium until the time of your subscription expires.  You are scheduled for downgrade on July 20, 2011.

    If you have other questions or concerns, please do let us know.

    Thank you for using Jotform!