Envios totais

  • AutoZone
    Asked on June 18, 2021 at 2:46 PM

    Boa tarde

    Meus envios totais não diminui, mesmo depois de eu deletar os formulários que foram enviados

    1624041986 60ccea020da58 Screenshot 3 Screenshot 101624041986 60ccea020f930 Screenshot 2 Screenshot 21

    Jotform Thread 3169724 Screenshot
  • Yau_C
    Replied on June 18, 2021 at 10:04 PM

    I have cleared the cache of your account and re-calculated the account usage.

    Please allow some time for it to reflect on your account.

    Our Spanish speaking colleague will be available after the weekend.

  • AutoZone
    Replied on June 18, 2021 at 10:34 PM

    ok, problem solved, thank you very much.

  • AutoZone
    Replied on July 2, 2021 at 4:27 PM

    Hello, again we are having a problem with the total shipments, we have already deleted the box, but the counter is not reset


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  • Yau_C
    Replied on July 2, 2021 at 7:00 PM

    Hi,

    I have cleared the cache of your form again.

    1625266891 60df9acb9e8b0  Screenshot 10

    Let us know if you need further assistance.