What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to trace messages to report abuse?

    Asked by campguy on June 27, 2011 at 08:38 AM

    I received an abusive message via the jotform on my personal website.  Is it possible to track the message to its source to properly report the abuse?

    Page URL:
    http://scottrosene.com/?page_id=9

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    JotForm Support

    Answered by liyam on June 27, 2011 at 09:08 AM

    Hello campguy,

    You can get the IP address of this form user by going to your submissions page, clicking the gear looking icon on the upper right corner of the submissions view (just below the delete icon), and then mark the IP address checkbox.

    If it's from the US, you can report it to the local FBI office.

    You can know more details via this link: http://www.justice.gov/criminal/cybercrime/reporting.htm.

    Warm regards,

    Liyam