Enable the prefill feature.

We recently created a three-step, serial approval process. If the request is denied, we need the submitter to be able to edit and resubmit the form. I expect there is a way to do this, but I am unable to find it. Please help!

Hello John! Unfortunately, this is not possible. A workflow once finished can't be restarted.

You'll need to ask your user to re-create the submission or you can use our new prefill feature to generate a prefilled form link and pass it to the user (use 'form prefill' option); user can fill in the remaining details and submit your form (screenshot attached for your reference).

Please give it a try. Let us know if you come across any questions or if this doesn't solve your purpose.

Thank you!

Hi Patrick, I don't see the Form Prefill option. Do I need to turn it on somehow?

Thank you for contacting JotForm Support.

The Prefill feature is still in its beta phase and only available to certain users for testing.

But I can ask our backend team to enable this feature for your account.

Yes, please ask to have this enabled for us as this could solve our problem!

My colleague has forwarded a request on your behalf. Rest assured that when the feature becomes implemented, we will notify you right away on this ticket.