Data Privacy Question

  • Profile Image
    marykellylaw
    Asked on June 18, 2021 at 07:15 PM

    I am new to Jotform and have been a user for less than a month.

    We are a law firm with very sensitive data.

    Is there a way to save the data on our own private data drive instead of the Jotform inbox?

    If not, is there assurance against a Jotform data breach? How are we protected?

    Currently, we are on the free version but plan to upgrade to the paid version next week.

    Thank you,

    Susan Dubno

  • Profile Image
    Kenneth_C
    Answered on June 19, 2021 at 02:56 AM

    Thank you for reaching support,

    Is there a way to save the data on our own private data drive instead of the Jotform Inbox?

    > You may download your submission data and save it on your personal storage.

    > Here is the related guide: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf.

    If not, is there assurance against a Jotform data breach? How are we protected?

    > To know more about how secure Jotform is, here is our Security page: https://www.jotform.com/security/.

    Let us know if you have any further questions.

    Best.