Remove username from the custom URL

  • Profile Image
    zaventootikian
    Asked on June 18, 2021 at 08:48 PM
    Also, when I want to customize the link it defaults to my full personal name then I can customize only the last part of the link. How can I remove my personal name from the form link?
  • Profile Image
    Billy_G
    Answered on June 18, 2021 at 08:59 PM

    The username cannot be removed from the custom form URL when you customized it.

    We can either change your username to a new one(no extra fee in doing so), just give us the new username and that'll be the one to show in the custom form URL or just use the standard form URL.

    We look forward to hearing from you.

  • Profile Image
    zaventootikian
    Answered on June 18, 2021 at 09:12 PM

    Great!

    Can you use one of the following?:

    USAG

    ECS

    USALLIANCE

  • Profile Image
    Billy_G
    Answered on June 18, 2021 at 10:37 PM

    Hello,

    USAG and ECS are already in use so I changed the username from zaventootikian to USALLIANCE.

    Your custom URL should now be https://jotform.com/USALLIANCE/yourformname

    Let us know if you need further assistance.

    Best regards,