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zaventootikianAsked on June 18, 2021 at 8:48 PM
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Billy JotForm SupportReplied on June 18, 2021 at 8:59 PM
The username cannot be removed from the custom form URL when you customized it.
We can either change your username to a new one(no extra fee in doing so), just give us the new username and that'll be the one to show in the custom form URL or just use the standard form URL.
We look forward to hearing from you.
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zaventootikianReplied on June 18, 2021 at 9:12 PM
Great!
Can you use one of the following?:
USAG
ECS
USALLIANCE
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Billy JotForm SupportReplied on June 18, 2021 at 10:37 PM
Hello,
USAG and ECS are already in use so I changed the username from zaventootikian to USALLIANCE.
Your custom URL should now be https://jotform.com/USALLIANCE/yourformname
Let us know if you need further assistance.
Best regards,