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How to prevent random error received by customersAsked by coatesboy on January 14, 2014 at 05:03 AM
I have had some complaints that the form die's in mid upload with an:
Oops, cannot open log file /var/log/jotform/jotform.all (screenshot attached).
It is multple customers at different times. One has actully sent me a screenshot, I have never been able to reproduce it.
is it them or jotform? and is there a way to prevent it?
JotForm different hello attached
Thank you for contacting us.
We had already noticed the error, and the issue has already been fixed.
Please let us know if the issue persists.