One of my questions on my form doesn't show up in the results in the data field

  • tedcarr
    Asked on June 19, 2021 at 12:22 PM

    One of my questions on my form doesn't show up in the results in the data field.


    How do I fix this? Attached is a screen shot.

    My form is called Book a Call

    Jotform Thread 3170754 Screenshot
  • jonathan
    Replied on June 19, 2021 at 6:32 PM

    We apologize for inconvenience. I checked your form in the Form Builder and I noted that the field "What is your desired monthly income in USD" was a hidden field in the form.

    1624141747 60ce6fb38842a zzz 2021 06 20 Screenshot 10

    Can you please clarify first how the user will answer the field if its hidden?

    I cannot find the way how the user will be able to answer that question/field when it is hidden in the live form.

    We will wait for your updated response.